IT Assistant

Description

Job Summary: We are seeking a professional for technical support and user assistance, ensuring the availability of IT services and the management of hardware and software. Key Responsibilities: 1. Technical support and user assistance via tickets 2. IT services and hardware/software management and maintenance 3. Windows server configuration and administration Requirements: * Technical or university degree in Computer Science, Systems Engineering, or related fields. * Minimum 2 years of experience in IT support. * Knowledge of computing and telecommunications. * Proficiency in configuring, administering, and maintaining Windows Server 2022. * Experience in network infrastructure installation. * Experience in food concessionaire companies (desirable). Main Responsibilities: * Provide technical support and user assistance through ticket tracking. * Ensure the availability of IT services (internet, network, and connectivity). * Install, configure, and maintain hardware and software. * Create and configure corporate email accounts and access for new hires. * Configure user profiles, passwords, and access credentials. * Monitor systems and provide remote assistance. * Configure and maintain security cameras and MESH networks. * Manage backups and inventory of hardware and software. * Support updating the company website when required. Benefits * Formal employment under the General Regime * 100% EPS coverage for the employee Salary: S/.1,600.00 - S/.2,400.00 per month Work Location: On-site employment