Description
Job Summary:
We are seeking a professional for technical support and user assistance, ensuring the availability of IT services and the management of hardware and software.
Key Responsibilities:
1. Technical support and user assistance via tickets
2. IT services and hardware/software management and maintenance
3. Windows server configuration and administration
Requirements:
* Technical or university degree in Computer Science, Systems Engineering, or related fields.
* Minimum 2 years of experience in IT support.
* Knowledge of computing and telecommunications.
* Proficiency in configuring, administering, and maintaining Windows Server 2022.
* Experience in network infrastructure installation.
* Experience in food concessionaire companies (desirable).
Main Responsibilities:
* Provide technical support and user assistance through ticket tracking.
* Ensure the availability of IT services (internet, network, and connectivity).
* Install, configure, and maintain hardware and software.
* Create and configure corporate email accounts and access for new hires.
* Configure user profiles, passwords, and access credentials.
* Monitor systems and provide remote assistance.
* Configure and maintain security cameras and MESH networks.
* Manage backups and inventory of hardware and software.
* Support updating the company website when required.
Benefits
* Formal employment under the General Regime
* 100% EPS coverage for the employee
Salary: S/.1,600.00 - S/.2,400.00 per month
Work Location: On-site employment