Description
Job Summary:
We are seeking a proactive and organized customer service intern for a mobile pet spa, focused on delivering an excellent customer experience.
Key Highlights:
1. Proactive and organized customer service role
2. Opportunity to work in a mobile pet spa
3. Part of a new, dynamic, and growing brand
Customer Service Intern (Remote) – La Petzuñeta
At La Petzuñeta, our mobile pet spa, we are looking for a proactive, friendly, and organized intern to help us deliver an excellent experience to our customers.
Main Responsibilities:
* Respond to customer WhatsApp messages.
* Schedule appointments and manage the service calendar.
* Provide grooming service quotations.
* Clearly and courteously explain our services to customers.
* Use pre-established response templates.
* Maintain order and track customer conversations.
Essential Requirements:
* Excellent spelling and writing skills.
* Ability to respond to messages promptly during working hours.
* Friendly, organized, and proactive attitude.
* Strong communication skills and customer orientation.
* Ability to guide conversations toward appointment booking.
* Basic proficiency with digital tools (WhatsApp Business, calendars, etc.).
* Stable internet connection and availability of a mobile phone during working hours.
* Positive attitude when handling frequent inquiries and demanding customers.
* Ideal for candidates who love dogs and pets.
Conditions:
* Work Modality: Remote
* Schedule: 30 hours per week (Monday to Saturday)
* Fixed salary + sales commissions
* Work for a new, dynamic, and growing brand
Position Type: Full-time, Internship
Salary: S/.500.00 - S/.650.00 per month
Work Location: Remote