Description
Job Summary:
You will provide appropriate support and solutions to users via phone calls, chats, and emails, investigating the root cause of their issues.
Key Highlights:
1. Professional growth opportunities with Career Plan
2. Educational and corporate benefits for you and your family
3. Two days off per week (rotating)
**REQUIREMENTS:**
\- Valid CE or DNI.
\- Minimum 3 months of experience in a call center or 6 months of in-person customer service (verifiable / certifiable).
\- Proficiency in English (B2 or higher).
\- Availability to work shifts between 6:00 AM and 10:00 PM.
**RESPONSIBILITIES:**
\- Provide support for any user inquiries or issues regarding the service, offering appropriate solutions to customers and investigating the root cause of problems through contact channels: phone calls, chats, and emails.
**BENEFITS:**
\- Direct inclusion in full payroll with statutory benefits from day one.
\- Two days off per week (rotating).
\- Professional growth opportunities with Career Plan starting from the sixth month.
\- Corporate University.
\- Educational and corporate benefits for you and your family.
**SALARY:** S/. 2350 **TEMPLATE:** 420
Employment Type: Full-time
Salary: S/.1,800\.00 \- S/.2,400\.00 per month
Work Location: On-site employment