Hotel Receptionist

Description

Job Summary: We are seeking a proactive and service-oriented Hotel Receptionist to manage front desk operations and deliver an exceptional guest experience. Key Highlights: 1. Offer an exceptional experience to guests 2. Efficiently and professionally manage front desk operations 3. Coordinate with other departments to ensure customer satisfaction **Hotel Receptionist** **Job Summary** We are looking for a proactive and highly service-oriented **Hotel Receptionist** to join our team. The ideal candidate will be responsible for delivering an exceptional experience to our guests while efficiently and professionally managing front desk operations. **Responsibilities** * Handle guest check-in and check-out processes in a friendly and efficient manner. * Respond to guest inquiries via phone, email, and in person, providing accurate information about facilities and services. * Process payments and manage guest accounts. * Coordinate with other departments (housekeeping, maintenance, restaurant) to ensure customer satisfaction. **Requirements** * Graduates from Tourism or Hospitality-related programs. * Intermediate level of English. * Knowledge of hotel management systems (preferred). * Service orientation and excellent customer service skills. * Problem-solving ability and positive attitude. * Professionalism and strong communication skills. **Working Conditions** * Availability for monthly rotating shifts (Morning, Afternoon, Night, and On-call). Salary: S/.1,130.00 - S/.1,600.00 per month Workplace: On-site employment