IT Support Assistant - Ate

Description

Job Summary: Best Security del Perú is seeking an IT Support Assistant to provide first-level technical support, perform preventive maintenance, and assist in the management of IT equipment. Key Highlights: 1. First-level technical support for users 2. Preventive maintenance of computer equipment 3. Management of IT equipment Best Security del Perú specializes in the import, export, wholesale and retail sale of electronic security system equipment, including burglary alarms, fire alarms, access control systems, electric fences, and door automation systems for commercial, industrial, and governmental use. We are currently seeking top talent to fill the position of IT Support Assistant. MAIN RESPONSIBILITIES 1. Provide first-level technical support to users for basic hardware, software, printer, internet, email, and access-related issues. 2. Inspect, diagnose, and resolve common problems with computers, laptops, monitors, keyboards, mice, printers, and other peripherals. 3. Perform basic preventive maintenance on computer equipment according to the IT department’s schedule. 4. Assist with formatting, operating system installation, driver installation, and setup of necessary software and tools for users. 5. Prepare new or reassigned equipment by installing required software, access credentials, printers, and configurations as specified by the IT Manager. 6. Assist in configuring local and network printers. 7. Assist in basic network connectivity checks, including internet, network ports, and Wi-Fi connections. 8. Record and document all support activities, specifying user, equipment, incident, solution applied, and final status. 9. Maintain up-to-date inventory records of IT equipment, peripherals, accessories, and assigned technological assets. 10. Assist with delivery, receipt, and relocation of computer equipment, verifying condition and recording corresponding information. REQUIREMENTS: Graduates of Systems Engineering, Computer Science, or Information Technology programs. Experience in IT technical support (preferred). Minimum 6 months of experience in the role. Availability Monday through Friday, 8:00 AM to 6:30 PM. Preferably reside in districts adjacent to Ate. BENEFITS: * Formal employment registration with full statutory benefits from the first day of work. * Birthday leave day. * Positive work environment. * Mobility bonus for attendance. Please note that the applicant affirms consent and authorizes the use of personal data disclosed in their CV, in accordance with Law No. 29733 on Personal Data Protection, solely for recruitment purposes within the organization; this record is forwarded to the Human Resources department. “Pursuant to Law No. 29973, Regulation No. 107-2015-MIMP, and complementary norms, applications from persons with duly accredited and certified disabilities are also accepted for evaluation according to the job description.”-Requirements- Minimum Education: Technical Less than 1 year of experience Age: between 18 and 40 years Knowledge: Hardware, Operating Systems, Technical Support, Windows, Work Capacity Keywords: helper, assistant, assistant, aux, auxiliary, assistant, helper, aide, support, support, technical support