Process Analyst and Continuous Improvement Specialist - Experienced

Description

Job Summary: We are seeking a professional to design, document, and optimize internal processes, creating manuals, workflows, and KPIs to improve efficiency and role clarity. Key Highlights: 1. Internal process design and optimization for efficiency and clarity 2. Development of detailed function and procedure manuals 3. Implementation of continuous improvement and staff training Company: Novaris Employment Regime: REMYPE Location: Lima, Los Olivos Work Mode: On-site About the Company Novaris is a Peruvian company dedicated to the importation and distribution of watches and accessories, with active e-commerce operations and continuous growth. Job Objective To design, document, and optimize the company’s internal processes, establishing function manuals, operational workflows, position-specific KPIs, and continuous improvement systems that ensure order, efficiency, and clarity in each employee’s responsibilities. Main Responsibilities Mapping and documentation of current processes across commercial, operational, and administrative areas. Design and structuring of the Organization and Functions Manual (MOF). Development of detailed operational manuals for each position. Workflow mapping using process diagrams. Definition of role-specific KPIs in coordination with Management. Identification of bottlenecks and proposal of improvements. Implementation of control and monitoring systems. Staff training on established processes and functions. Organization and structuring of internal documentation in digital environments. Promotion of a continuous improvement culture within the organization. Expected Outcomes Formal organizational chart defined. Complete MOF signed by each employee. Standardized and documented processes. Clear position-specific KPIs. Monitoring system implemented. Staff trained in their respective functions. Reduction of operational errors and improved internal order. Required Profile Bachelor’s degree in Industrial Engineering, Business Administration, or related fields. Minimum 2 years of experience in process mapping and documentation. Experience developing function and procedure manuals. Knowledge of continuous improvement methodologies. Strong organizational and analytical skills. Practical, results-oriented mindset. Ability to train work teams. Proficiency in digital tools such as Drive, Excel, and flowchart software. Desirable Experience structuring commercial departments. CRM knowledge. Experience in MYPEs or growing companies. Working Hours Monday to Friday: 8:00 a.m. – 6:00 p.m. Saturday: 8:00 a.m. – 12:30 p.m. Compensation S/ 2,000 – S/ 2,500 per month (based on experience) Interested candidates should submit an updated CV for evaluation.-Requirements- Minimum Education: University Graduate Years of Experience Languages: Spanish Age: 26 years or older Knowledge: CRM, ERP Keywords: analyst