Quality Manager

Description

Job Summary: We are seeking a Quality Manager to ensure process and standard compliance, promoting continuous improvement and alignment with regulatory and customer requirements. Key Highlights: 1. Lead continuous improvement and compliance with quality standards 2. Coordinate and supervise after-sales activities and deliveries 3. Promote customer satisfaction and corporate image We are Binswanger Peru, a leading provider of comprehensive corporate real estate services, with a professional approach and solid industry experience. We offer solutions in research and studies, brokerage, real estate consulting, project management, space design and implementation, and facility management — seeking top talent for the position of: Position: Quality Manager **Functions and Responsibilities:** Ensure compliance with quality processes and standards, promoting continuous improvement and alignment with regulatory and customer requirements, with experience in implementations. * Coordinate and supervise after-sales activities for projects. * Ensure successful delivery of common areas. * Conduct quality inspections to identify construction deficiencies. * Maintain smooth communication with various departments involved in the process. * Supervise and carry out delivery of common areas to property management and/or homeowners' association, ensuring timely recording of observations and obtaining the signed delivery certificate from the client. * Coordinate and schedule necessary repair and maintenance work. * Maintain smooth communication with various company departments and clients. * Prepare reports and document all performed activities. * Request materials, tools, or equipment for after-sales work. * Supervise work execution, coordinating with clients, suppliers, and internal staff. * Review and submit weekly work schedules for third-party personnel and operators to coordination. * Send intervention emails from the company regarding any supplier or contractor work that has not started, remains incomplete, or is defective. * Inform the direct supervisor about the commencement of supplier or assigned personnel work; prior to customer approval, submit SCTR, schedule, and procedure, and report completion. * Close customer observations through signing of the observation record certificate. * Ensure customer satisfaction and uphold the company's positive image. * Other duties assigned by the immediate supervisor, inherent to and related to the position. * Comply with GPYC.SSOMA\-ES\-07 Roles, Responsibilities and Authorities of the OHSMS. Requirements: * Degree holder and licensed Civil Engineer or Architect * Experience in Industrial, Retail, Construction, Office Implementation, or related fields. * Experience: 3 to 4 years Knowledge: * Course, Diploma, or Specialization in Quality Management oriented to construction (Desirable) We promote employment inclusion and integration without discrimination based on disability, gender, orientation, gender identity and expression, origin, or generation. All talents are welcome! Employment Type: Full-time Application Question(s): * Indicate salary expectations * Do you have experience with quality standards in implementations, retail, or related fields? Please specify duration and details. * Indicate your highest academic degree attained (Bachelor's/Degree) and field of study * How many years of experience do you have as a Quality Manager? Work Location: On-site employment