Description
Job Summary:
We are seeking an After-Sales Assistant to ensure housing quality, manage inventories, serve customers, and coordinate after-sales requirements.
Key Highlights:
1. Ensure quality in housing delivery and customer satisfaction.
2. Manage unit documentation and coordinate after-sales requirements.
3. Provide operational support to the after-sales and customer service team.
Join Our Team!
At Alegra Inmobiliaria, we are searching for top talent to fill the After-Sales Assistant position.
Requirements:
Graduate or Bachelor’s degree in Administration or Architecture.
Minimum 1 year of experience in similar roles.
Knowledge of construction finishes and warranty validation. (Desirable)
Proficiency in CRM tools.
Availability to work onsite in Surco.
Willingness to travel.
Responsibilities:
Inspect housing units prior to delivery to ensure quality standards.
Manage the inventory of real estate unit keys.
Serve customers during housing delivery to guarantee a satisfactory experience.
Organize and update physical and digital unit documentation.
Coordinate unit activation and after-sales requirements with the Operations department.
Record and track after-sales observations and service requests.
Prepare after-sales and activation progress reports using BI and Excel.
Support operational activities of the after-sales and customer service team.
Handle customer requests in coordination with the SAC team.
Benefits:
Competitive market-based salary
100% covered EPS health insurance for the employee
Formal payroll with all statutory benefits
Pleasant working environment.
-Requirements- Minimum education: University graduate
1 year of experience
Skills: Microsoft Excel
Driver's license: A-I
Willingness to travel: Yes
Keywords: helper, assistant, auxiliary, aux, ayudante, asistente, auxiliar, aide