After-Sales Assistant - Lima

Description

Job Summary: We are seeking an After-Sales Assistant to ensure housing quality standards, manage inventory, coordinate with operations, and provide customer support. Key Highlights: 1. Ensure housing quality standards prior to delivery. 2. Manage key inventory and documentation for real estate units. 3. Coordinate and follow up on after-sales requirements and customer service. Join Our Team! At Alegra Inmobiliaria, we are searching for top talent to fill the position of After-Sales Assistant. Requirements: Graduate or Bachelor's degree in Administration or Architecture. Minimum 1 year of experience in similar positions. Knowledge of construction finishes and warranty validation. (Desirable) Proficiency in CRM tools. Availability to work onsite in Surco. Willingness to travel. Responsibilities: Inspect housing units prior to delivery to ensure quality standards. Manage key inventory for real estate units. Assist customers during housing delivery to guarantee a satisfactory experience. Organize and update physical and digital documentation for units. Coordinate unit activation and after-sales requirements with the operations department. Record and follow up on after-sales observations and service requests. Prepare after-sales and activation progress reports using BI and Excel. Provide support in operational activities for the after-sales and customer service team. Handle customer requests in coordination with the SAC team. Benefits: Market-competitive salary 100% covered EPS for the employee Payroll with all statutory benefits Pleasant work environment. -Requirements- Minimum education: University graduate 1 year of experience Skills: Microsoft Excel Driver's license: A-I Willingness to travel: Yes Keywords: helper, assistant, auxiliary, aide