Description
Job Summary:
Responsible for monitoring and tracking SEN deliveries, responding to customer inquiries, reporting incidents, and optimizing processes to improve service.
Key Highlights:
1. Opportunity for continuous process improvement
2. Career path development
3. Collaborative work environment
**RESPONSIBILITIES:**
* Monitor and track SEN deliveries in provinces to ensure efficient and timely delivery.
* Provide consistent responses and support for customer inquiries.
* Report problems and incidents encountered during daily routes in real time.
* Perform scheduling closure and settlement, sharing the final status of daily deliveries.
* Identify opportunities for continuous process improvement to optimize customer service.
* Perform other duties as assigned by management.
**REQUIREMENTS:**
* Technical or university degree in Logistics or related fields
* Knowledge of monitoring or GPS platforms ***(desirable)***
* Intermediate or advanced Excel skills
* Understanding of operational processes.
* Minimum 1 year of experience in a similar role
**BENEFITS:**
* Competitive market-aligned salary
* Timely payments ***(bi-weekly and month-end)***
* Career path
Salary: S/.1,300\.00 \- S/.1,400\.00 per month
Application Questions:
* What was your most recent back office experience? (please specify company)
* What is your salary expectation?
* When are you available to start working?
* Please provide an updated contact number:
Work Location: On-site employment