Warehouse Supervisor

Description

Job Summary: The Operations Supervisor will efficiently manage logistics processes, lead teams, and ensure excellence in customer service at Maersk. Key Highlights: 1. Lead teams with energy, empathy, and clarity 2. Drive continuous improvement and operational efficiency 3. Be part of a company that bets on innovation At Maersk, we are global leaders in logistics and transportation, connecting businesses and people across more than 130 countries. Our mission is to simplify the supply chain and deliver integrated solutions that drive our customers’ growth. Join us and become part of a company that champions innovation, sustainability, and professional development. **The Operations Supervisor** will be responsible for efficiently managing the assigned process, ensuring proper planning and allocation of personnel and resources to achieve operational objectives. They will serve as the primary communication channel between the customer and Maersk, leading work teams with energy, empathy, and clarity, while safeguarding compliance with the company’s quality standards to deliver excellent customer service. **Key Responsibilities** * Supervise and coordinate the team’s daily activities, ensuring task completion, adherence to procedures, and compliance with operational standards. * Manage and monitor performance indicators, productivity, KPIs, and operational costs, ensuring operational profitability. * Efficiently manage workload, shift scheduling, and resource allocation according to production schedules. * Lead staff training on processes, SOPs, productivity, inventory management, and warehouse best practices. * Ensure compliance with safety, HSSE, self-care, and appropriate use of personal protective equipment (PPE). * Coordinate key operations such as picking, audits, cycle counts, and cargo security control. * Prepare, maintain, and report operational documentation, customer and Maersk reports—including billing and metrics. * Promote continuous improvement of the assigned process, fostering a culture of efficiency, order, and safe work practices. **Job Requirements** * University graduate in Industrial Engineering, Business Administration, Logistics, or related fields. *(Desirable: Master’s degree or specialization in Supply Chain, Operations, or Process Management)* . * Basic English proficiency (desirable). * Minimum 3 years of experience in operational or supervisory roles within Logistics or Operations departments (not mandatory). * Technical knowledge of logistics processes, warehouse operations, performance indicators (KPIs), continuous improvement, and occupational health and safety regulations. * Effective team leadership, results orientation, and analytical capability for decision-making, with clear communication, adaptability to change, resilience, and conflict management skills—acting ethically, focusing on quality, and aligning with Maersk’s values and Compliance standards. \#LI\-MR2 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .