Junior Commercial Advisor

Description

Job Summary: VAOPE.com is seeking a Junior Commercial Executive to support the commercial operations of events, advise organizers, and optimize their experience on the platform. Key Highlights: 1. Comprehensive support and accompaniment for event organizers 2. Identification of sales and improvement opportunities (cross-selling/up-selling) 3. Sales funnel management and account activation **VAOPE.com, Peru’s Ticketing Platform,** is looking for a **Junior Commercial Executive** to join our team. The role’s objective is to support the commercial operations of events on our platform, provide advisory services and guidance to organizers—including assistance with event setup—identify additional opportunities (*cross\-selling)* and enhancements (*up\-selling)* that add value to customers, and ensure effective support and after-sales service. **Requirements:** * **Completed studies or in final cycles** in Business Administration, Marketing, Communication Sciences, or related fields (University or Technical degree) * Minimum **1–2 years of experience** in commercial or customer service roles. * Strong knowledge of customer service and client portfolio management (**Mandatory**). * Proficiency in computer programs such as Excel (intermediate level), Notion, and Office. **Main Responsibilities:** * Promptly attend to interested organizers (*leads*) who contact us via the platform or social media, guiding and explaining how they can optimize their events with us. * Manage the sales *funnel* for assigned *clients*, conducting consistent follow-up until they publish their first event (account activation). * Analyze each client’s profile to propose additional services from the outset (*cross\-selling*), such as validation or printing, tailoring the offer to the scale of their event. * Record every interaction with new *leads* in the management system (Notion or Commercial CRM). * Ensure event publications meet the platform’s quality, information, and deadline standards. * Supervise the event approval workflow and necessary corrections for flawless platform launches. * Document incidents occurring during events to generate reports supporting internal process optimization. * Validate post-event financial settlements, ensuring transparency and timeliness in payments. Benefits: * Working Hours: Mon–Fri, 8:30 AM–5:30 PM; Remote Saturdays at noon * Office located in Magdalena (near Pershing Metro Station) * Overtime compensation * Free Udemy training courses * Career development path alongside VAOPE * Excellent, collaborative, and dynamic work environment * Microenterprise payroll registration Are you ready to take your career to the next level? Apply now and join the fastest-growing team in recent years. Do you speak VAO? Salary: S/.1,500\.00 – S/.1,700\.00 per month Application Questions: * The offered salary range for this position is S/.1500–S/.1700 gross. Do you agree? * Employment regime is microenterprise: 15 days of vacation + Essalud insurance (currently no CTS or bonuses). Do you agree? * In which district do you currently reside? Work Location: On-site employment