Technical Support and Software Implementation Specialist

Description

Job Summary: We are seeking a Technical Support Technician who enjoys helping customers, demonstrates patience and excellent interpersonal skills, and is capable of clearly explaining solutions and instilling confidence. Key Highlights: 1. Enjoy helping customers and possess patience and excellent interpersonal skills. 2. Able to explain solutions clearly and instill confidence. 3. Responsible, organized, and eager to learn. Join the Grupo Merey Team! At **Grupo Merey**, we are growing and looking for a **Technical Support Technician** who wants to be part of a company dedicated to developing software for clinical laboratories, clinics, and medical offices. What Are We Looking For? Technician or graduate in Computing, Informatics, Systems, or related fields. Knowledge in: ✅ Hardware and software technical support. ✅ Basic MySQL proficiency. ✅ Equipment installation and configuration. ✅ Networks and operating systems (preferred). Above all, we seek a person who: ✔ Enjoys helping customers. ✔ Has patience and excellent interpersonal skills. ✔ Can explain solutions clearly and instill confidence. ✔ Is responsible, organized, and eager to learn. ✔ Shares values such as respect, honesty, and commitment. Responsibilities Provide remote and on-site technical support. Train new users on how to use our systems. Resolve hardware, software, and database incidents. Accompany our customers to help them maximize the value of our solutions. Conditions On-site work in Surco (near Bolichera area / La Cruceta Condominium). Monday to Friday, from 8:00 a.m. to 6:00 p.m. Saturdays, from 9:00 a.m. to 2:00 p.m. Salary: **S/ 1,800**. **Important:** We seek candidates residing in nearby areas or those with convenient access to our office. Salary: S/.1,800\.00 per month Workplace: On-site employment