Description
Job Summary:
Supports the store supervisor in operational supervision and daily management, ensuring compliance with standards and customer satisfaction.
Key Highlights:
1. Comprehensive support in supervising operational staff
2. Customer experience management and resolution of concerns
3. Contribution to optimal operations and achievement of objectives
**RESPONSIBILITIES:**
· Ensure optimal store operations by complying with cleanliness, service, and safety standards.
· Provide support to the store supervisor in overseeing operational staff.
· Assist in submitting reports (operational, commercial, administrative) as established by the company.
· Comply with the company's Process Manual and Internal Work Regulations.
· Receive, resolve, and follow up on customer inquiries and complaints.
· Cash reconciliation, balancing, rotation, exchange, and other related tasks.
· Achieve sales targets.
· Perform other duties assigned by the immediate supervisor.
**REQUIREMENTS**
**EDUCATION**: Technical or university students, completed or incomplete, in administration, psychology, marketing, or related fields.
**EXPERIENCE:** 6 months in the retail industry.
**WORK CONDITIONS:**
· Availability: Full-time
. Microenterprise payroll
· Schedule: Monday to Sunday (48 hours per week, rest days between Monday and Friday)
Employment type: Full-time
Salary: S/.1,250.00 per month
Work location: On-site employment