Operations Supervisor

Description

Job Summary: We are seeking an Assistant Supervisor to execute, control, and coordinate operational tasks, as well as supervise regulatory compliance and staff. Key Highlights: 1. Key role in executing and controlling daily operations. 2. Opportunity to identify improvements and make operational decisions. 3. Supervision of personnel and fleets in a dynamic environment. We are currently seeking **01 Assistant Supervisor** to join your team. REQUIREMENTS * Completed higher technical education at minimum. * Experience in supervision or as an administrative assistant, preferably in transportation and/or service companies. * Intermediate knowledge of Microsoft Office and social media. * Knowledge of labor regulations DL 728\. * Knowledge of INDECOPI regulations. * Ability to plan, coordinate, negotiate, and execute instructions. * Ability to make decisions and work under pressure. * Good communication skills. * Punctual, honest, proactive, analytical, and initiative-driven individual. * Availability to work rotating shifts. RESPONSIBILITIES * Execute and monitor compliance with the schedule of operational tasks and activities. * Prepare operation reports and summaries. * Supervise work areas before, during, and after service execution. * Identify corrective actions and improvement opportunities. * Submit conformity reports and collect evidence for incidents or non-conformities. * Coordinate driver and crew assignments per vehicle and shift. * Coordinate with the maintenance department on preventive activities and verify fleet availability. * Verify and monitor documentation related to transportation. * Verify service and personnel checklists prior to boarding and disembarking. * Monitor scheduling and execution of transportation services. * Supervise that shipments, excess baggage, and cargo meet established requirements. * Control and track shipments, verifying their registration in corresponding manifests. * Coordinate operational requirements of the agency with various departments. * Provide feedback to staff. * Support monitoring of drivers and counter staff, verifying compliance with internal policies and safety regulations. * Supervise aspects such as personal appearance, uniform, hygiene, documentation, equipment, and vehicle conditions prior to boarding. * Report complaints and claims recorded in the Complaints Book to the Legal Department. * Identify problems, propose solutions, and implement improvement plans. * Keep the Administrative Assistant and Administrative Manager informed about incidents, requests, complaints, and suggestions. * Assist in preparing reports related to petty cash and warehouse control. * Perform other job-related duties as assigned. EMPLOYMENT CONDITIONS * **Position:** Assistant Supervisor * **Vacancies:** 01 * **Work Modality:** On-site * **Schedule:** Rotating: * 8:00 a.m. to 5:00 p.m. * 3:00 p.m. to 11:00 p.m. * **Days:** Monday to Sunday, with mid-week rest. * **Work Location:** La Victoria, Lima * **Address:** José Gálvez, La Victoria * **Salary:** S/ 1,600 to S/ 1,800 * **Future salary increase based on performance.** * **Employment Regime:** Payroll – General Regime * **Gender:** Both **Submit your updated CV.** Salary: S/.1,600\.00 \- S/.1,800\.00 per month Work Location: On-site employment