Account Executive

Description

Job Summary: We are seeking an Account Executive to strengthen relationships with corporate clients, coordinate projects, and ensure an outstanding service experience. Key Highlights: 1. Strengthen client relationships and ensure excellent service. 2. Coordinate projects with corporate clients and internal teams. 3. Opportunities for professional learning and growth within a leading company. **We Are Hiring an Account Executive!** We seek a service-oriented, communicative, and client-focused professional to help us strengthen relationships with our accounts and ensure an outstanding service experience. If you enjoy coordinating projects, working with corporate clients, and serving as the liaison between client needs and internal teams, this opportunity is for you. What will you do in this role? * Maintain continuous and proactive communication with assigned clients. * Manage inquiries, requests, requirements, and incidents, ensuring timely and efficient service. * Serve as the primary point of contact between the client and the company’s operational departments. * Internally coordinate responses to special requests, reports, and deliverables. * Monitor fulfillment of commitments and agreements established with clients. * Monitor satisfaction levels of assigned accounts and identify improvement opportunities. * Participate in follow-up meetings, results presentations, and service reviews. * Identify growth and account-strengthening opportunities for assigned accounts. What are we looking for? * Bachelor’s degree in Communication, Marketing, Public Relations, Advertising, or related fields. * Minimum 2 years of experience in customer service, account management, client support, or project coordination. * Preferred experience in media, media monitoring, communications agencies, research, or B2B services. * Experience managing corporate clients. * Proficiency in CRM systems and tracking tools. * Experience preparing executive reports and presentations. * Intermediate to advanced proficiency in Microsoft Office. **Key Competencies** * Excellent verbal and written communication skills. * Client orientation and service mindset. * Organization and tracking of multiple requirements. * Ability to coordinate across different departments. * Problem-solving and handling of critical situations. * Proactivity and results orientation. * Ability to build trust-based relationships with clients. **What We Offer** * Join a leading company in media monitoring and analysis. * Participation in projects with major national companies and institutions. * Opportunities for professional learning and growth. * Excellent work environment and collaborative teamwork. Work Modality: Hybrid If you are passionate about customer service and account management, we want to meet you! Salary: S/.1\.00 \- S/.2\.00 per month Application Question(s): * Please indicate your salary expectation. Work Location: Hybrid in Lima, Lima