ADMINISTRATIVE TECHNICIAN

Description

Job Summary: Ensure patient care through efficient management of admissions, daily revenue collection, administrative and scheduling support, with human warmth and excellence. Key Highlights: 1. Key role in the patient's first contact 2. Administrative and management support for Management 3. Active promotion and counseling of treatments JOB DESCRIPTION: ADMINISTRATIVE ASSISTANT / RECEPTIONIST I. POSITION IDENTIFICATION * Position Title: Receptionist / Administrative Assistant * Department / Unit: Support Unit / Administration * Reports To: Administrator / General Management II. POSITION MISSION Ensure the patient's first contact through efficient management of admissions, daily service revenue collection, administrative and scheduling support to Administration and General Management, aligned with the institution's human warmth and excellence. III. SPECIFIC FUNCTIONS * Admission and Triage Management: Receive and guide patients attending physical medicine and rehabilitation services. * Document Control: Open and update data in administrative files (medical histories or admission records). * Active Promotion and Offering: Actively promote and offer treatment packages, physiotherapy campaigns, and services available at the center to new and returning patients. * Commercial Counseling: Clearly and thoroughly inform patients about the clinical, economic, and treatment continuity benefits offered by institutional packages. * Sales Closure and Customer Retention: Guide the sales process to final closure, manage patient objections, and ensure payment or authorized financing of sessions. * Customer Follow-up: Conduct post-consultation follow-up with interested patients to finalize acquisition of therapy programs recommended by medical staff. * Human Resources: Assist in monitoring staff entry and exit, and report incidents to Administration. * Scheduling Logistics: Schedule and confirm medical and therapy appointments according to established time availability. * Operational Financial Management: Prepare daily income and expense reports for Administration. * Trusted Support: Directly assist Administration and General Management with telephone call handling, scheduling, and mail receipt/shipment. Position Type: Full-time Salary: S/.900.00 - S/.1,200.00 per month Work Location: On-site employment