ADMINISTRATIVE TECHNICIAN

Description

Position Summary: Ensure patient care through efficient management, administrative and scheduling support, with human warmth and excellence. Key Highlights: 1. Patient admission management and orientation 2. Promotion of physiotherapy treatments and services 3. Direct assistance to Administration and General Management JOB DESCRIPTION: ADMINISTRATIVE ASSISTANT / RECEPTIONIST I. POSITION IDENTIFICATION * Position Title: Receptionist / Administrative Assistant * Department / Unit: Support Unit / Administration * Reports To: Administrator / General Management II. POSITION MISSION Ensure first-contact patient care through efficient admission management, daily service revenue collection, and administrative and scheduling support to Administration and General Management, aligned with the institution's human warmth and excellence. III. SPECIFIC FUNCTIONS * Admission and Triage Management: Receive and orient patients attending physical medicine and rehabilitation services. * Document Control: Open and update data in administrative files (medical histories or admission records). * Active Promotion and Offering: Actively promote and offer treatment packages, physiotherapy campaigns, and available center services to new and returning patients. * Commercial Advisory: Clearly and thoroughly inform patients about the clinical, economic, and treatment continuity benefits offered by institutional packages. * Sales Closure and Customer Retention: Guide the sales process to final closure, manage patient objections, and ensure payment or authorized financing for therapy sessions. * Customer Follow-up: Conduct post-consultation follow-up with interested patients to confirm enrollment in therapy programs recommended by medical staff. * Human Resources: Assist in monitoring staff entry and exit times, and report incidents to Administration. * Scheduling Logistics: Schedule and confirm medical and therapy appointments according to established time availability. * Operational Financial Management: Prepare daily income and expense reports for Administration. * Trusted Support: Provide direct assistance to Administration and General Management in handling telephone calls, schedules, and incoming/outgoing correspondence. Employment Type: Full-time Salary: S/.900.00 - S/.1,200.00 per month Work Location: On-site employment