Admission Assistant

Description

Job Summary: We are seeking a proactive and empathetic Admission Assistant to organize patient flow, coordinate appointments, and provide operational support in patient care. Key Highlights: 1. Joining a growing healthcare company 2. Positive work environment 3. Continuous learning in patient management and clinical care Admission Assistant / Patient Care At **Surgery 24 Hours**, we are looking for an **Admission Assistant** to join our patient care team. This position aims to provide direct operational support in managing patients arriving for medical consultations, helping to organize the care flow, guide patients, and timely coordinate their appointments. The selected candidate will work closely with the medical office, serving as direct support to the admission and care team—particularly in organizing waiting patients, confirming appointments, and accompanying patients through the pre-consultation process. Key Responsibilities * Receive and guide patients arriving for medical consultations. * Assist in organizing the queue and order of care. * Verify medical appointments, scheduled slots, and operating hours. * Coordinate patient entry into the medical office according to instructions from medical and administrative staff. * Provide basic information about the care process, referring specific inquiries to the cashier or primary admission specialist. * Maintain constant communication with the doctor’s office to facilitate patient flow. * Support the management of new patients, scheduled patients, and patients requiring guidance regarding their care. * Contribute to delivering an organized, clear, and friendly experience for patients. Requirements * Prior experience in customer service, admission, reception, or similar roles. * Preferred experience in clinics, medical centers, private practices, or other healthcare sector companies. * Excellent interpersonal skills, patience, and ability to communicate clearly. * Strong organizational skills and judgment to manage appointments, wait times, and priorities. * Ability to work under pressure while maintaining a courteous attitude. * Responsibility, punctuality, and willingness to support the team. * Basic proficiency with digital tools or registration systems. Ideal Candidate Profile We seek a **proactive, organized, and empathetic** individual with a strong service orientation and the ability to thrive in a high-volume clinical setting. It is essential that the candidate can serve as genuine operational support for the admission department—helping make care delivery smoother, more organized, and more personable. We Offer * Joining a growing healthcare company. * Positive work environment. * Continuous learning in patient management and clinical care. * Direct collaboration with medical and administrative teams. Salary: Starting at S/.1,200\.00 per month Work Location: On-site employment