BACK OFFICE - CALLAO

Description

Job Summary: This role involves monitoring and tracking deliveries, consistently addressing customer inquiries, reporting incidents, and identifying opportunities for continuous process improvement. Key Highlights: 1. Efficient delivery monitoring and tracking. 2. Customer service and issue resolution. 3. Opportunities for continuous process improvement. **RESPONSIBILITIES:** * Monitor and track SENs in provinces to ensure efficient and timely delivery. * Provide prompt and consistent responses to customer inquiries. * Report problems and incidents encountered during daily routes in real time. * Perform scheduling closure and settlement, sharing the final status of daily deliveries. * Identify opportunities for continuous process improvement to optimize customer service. * Perform other duties as assigned by management. **REQUIREMENTS:** * Technical or university degree in Logistics or related fields. * Intermediate or advanced Excel skills. * Knowledge of operational processes. * Minimum 1 year of experience in a similar role. **BENEFITS:** * Competitive market-aligned salary. * Timely payments ***(mid-month and month-end)***. * Career development path. Salary: S/.1,200\.00 \- S/.1,400\.00 per month Application Questions: * What was your most recent experience as a Back Office or Customer Service professional? (Please specify company) * What is your expected salary? * What is your availability to start working? * Please provide an updated contact number: Work Location: On-site employment