Call Center Agent

Description

Job Summary: We are seeking a commercially oriented Call Center Agent to join our team, handling customer service, phone calls, social media interactions, and appointment scheduling. Key Highlights: 1. Be part of an innovative team at a specialized healthcare center. 2. Develop your commercial and customer service skills. 3. Work with cutting-edge technology in a sector-leading environment. **LIMABLUE VALUES TALENT LIKE YOURS!** At LIMABLUE, the first specialized center for foot health and care, we have a team of physicians, podiatrists, and cutting-edge technology. We stand out as leaders in the sector, delivering high-quality, secure service to our customers. **We are currently seeking a Call Center Agent to join our team.** **Requirements:** * Completed technical or university studies. * Both men and women may apply. * Intermediate knowledge of Microsoft Office. * Experience managing social media platforms. * Commercial profile with experience in cross-selling. **Main Responsibilities:** * Customer service and reception. * Handling incoming calls. * Responding to comments and inbox messages on Facebook. * Managing personalized promotions for patients. * Providing support via web chat and WhatsApp Limablue. * Scheduling appointments in the Limablue system. * Confirming scheduled appointments at our locations. * Customer follow-up and retention. **Work Location:** Av. Juan de Arona 151, San Isidro. **Terms & Conditions:** **Salary:** S/1,300 (fixed monthly remuneration) \+ Mobility bonus: S/200 \+ Overtime pay after 48 hours. **Working Hours:** * Monday to Friday: 8:00 a.m. – 6:00 p.m. * Saturdays: 8:00 a.m. – 2:00 p.m. If you meet the requirements and wish to join an innovative team, we look forward to welcoming you! Employment Type: Contract-based Salary: Up to S/.1,500\.00 per month Work Location: On-site employment