




Job Summary: Responsible for leading nationwide debt recovery, managing collections teams, and ensuring proper customer contactability management. Key Highlights: 1. Leadership in nationwide debt recovery 2. Management and leadership of the local collections team 3. Contribution to the preparation of the bad debt provision **Job Description** ---------------------- Responsible for efficient debt recovery at the country level * Lead cross-functional working sessions with internal departments to ensure smooth accounts receivable management. * Lead the local collections team * Prepare reports on the status of accounts receivable based on the team's execution. * Contribute monthly to the preparation of the bad debt provision according to the accounting closing schedule. * Monitor and control reconciliation to ensure timely and accurate information. * Responsible for promptly communicating management-defined strategies to the collections team. * Ensure proper customer contactability management. * Other duties as assigned based on the nature of the position. **Candidate Requirements** -------------------------- * Minimum 3 years of experience in B2B collections * Industrial engineering, business administration, or related degrees in administration and finance * Minimum 3 years of experience leading teams * Intermediate-level Excel proficiency (mandatory) This opportunity is open to persons with disabilities. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand shapes who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch initiatives and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves and deliver the best shopping experience at every touchpoint with us.


