Customer Service Assistant

Description

Job Summary: We are seeking a proactive, organized, and service-oriented Customer Service Assistant to handle inquiries, resolve issues, and coordinate requests while maintaining courteous and efficient communication. Key Highlights: 1. Opportunity to advance along a professional career path. 2. Work environment that values proactivity and teamwork. 3. Role focused on customer service and problem resolution. **Customer Service Assistant** We seek a responsible, proactive, organized, and service-oriented individual with strong communication skills and a willingness to provide courteous and efficient service to our customers. We especially value: * A strong sense of responsibility and commitment to assigned tasks. * Analytical and problem-solving abilities. * Organizational skills and attention to detail. * Diligence and consistent completion of daily tasks. * Strong communication skills and ease in interacting with customers and colleagues. * Customer orientation and a service mindset. * Ability to work effectively in teams and under pressure. * Proactivity in identifying opportunities for improvement. **Key Responsibilities** * Answer customer calls, messages, and emails. * Resolve inquiries and provide timely guidance. * Record and track requests and reported cases. * Coordinate with relevant departments to address requirements. * Keep area-related information and documentation up to date. * Assist in preparing reports. * Adhere to established customer service procedures and standards. **What We Require From You** * Relevant studies in Business Administration or Marketing. * Minimum 1 year of experience in customer service or similar roles. * Basic to intermediate proficiency in MS Office. * Strong communication skills and courteous demeanor. * Organization, responsibility, and proactivity. * Ability to work effectively in teams. WE OFFER: Market-competitive salary. Health insurance coverage for the first three months. Opportunity to advance along a professional career path. Employment Type: Full-time Employment Type: Temporary Contract Duration: 3 months Salary: S/.1,400\.00 \- S/.1,600\.00 per month Employment Type: Full-time Salary: S/.1,400\.00 \- S/.1,600\.00 per month Work Location: On-site employment