Customer Service in Gastronomy

Description

Job Summary: We are looking for charismatic, proactive individuals with a service-oriented vocation to build a memorable experience in a dynamic and collaborative environment. Key Highlights: 1. Continuous training in hospitality and customer experience 2. Professional development with a highly engaged team 3. Excellent work environment and career path opportunities **CUSTOMER SERVICE & HOSPITALITY** **Olivia y Coque | Miraflores** Olivia y Coque is a growing Peruvian gastronomic brand, recognized for its distinctive proposition in product, experience, and design. We work with locally sourced ingredients, selected producers, artisanal processes, and rigorous traceability of every product we serve. This care does not end in the kitchen: it extends to our guests from the moment they step into our experience. Our chocolate cake has been recognized as one of the best in Peru, but our true goal is to create a memorable experience on every visit. **Today, we are seeking individuals who wish to grow professionally alongside us.** Who are we looking for? **Charismatic, proactive individuals with a service-oriented vocation.** Students or graduates in **Hospitality, Tourism, Gastronomy, Hotel Administration, or related fields**, who enjoy connecting with people and working in a dynamic, collaborative, and excellence-driven environment. What We Value * Positive attitude and energy for teamwork. **Excellent communication and interpersonal skills.** Responsibility, punctuality, and commitment. **Ability to adapt to various roles within operations.** Attention to detail and passion for hospitality. **Interest in learning and professional development.** Main Responsibilities * Greet, guide, and accompany our guests throughout their entire experience. * **Manage reservations and customer follow-up.** * Deliver warm, efficient, and personalized service. * **Work in constant coordination with kitchen and bar teams to ensure an integrated experience.** * Support opening, closing, and shift change tasks as scheduled. * **Supervise and actively contribute to maintaining order, cleanliness, and local standards.** * Perform multifunctional operational duties according to service needs. * **Cash handling, collections, and sales closing procedures.** * Represent Olivia y Coque’s values, standards, and culture in every interaction. What We Offer * Continuous training and learning in hospitality, gastronomy, and customer experience. * **Professional development guided by a highly engaged team focused on product, design, and service.** * Excellent work environment built on respect, collaboration, and communication. * **Employee discount at the brand.** * Active participation in a growing company. * **Real opportunity for career progression and professional development within the organization.** Our Culture We believe the best teams are built in healthy, collaborative, and peaceful environments. We seek individuals who enjoy working as part of a community, contributing solutions, helping others, and building positive relationships with colleagues and guests. If you believe hospitality is much more than serving a table—and if you want to join a purpose-driven brand—we would love to meet you. Apply by sending your CV to 947274411 Customer Service & Hospitality Position Type: Full-time Salary: S/.1,500.00 – S/.2,051.25 per month Work Location: On-site employment