Customer Service Representative / Morning Shift

Description

Job Summary: We are seeking a Customer Service and Cross-Selling Advisor for Entel Peru, providing telephone support and handling inquiries, complaints, and sales, with a focus on professional development. Key Highlights: 1. Telephone support for inquiries, complaints, and service management 2. Cross-selling based on customer needs 3. Opportunity for professional development and continuous learning JOIN KONECTA! Customer Service and Cross-Selling Advisor – Entel Peru (High-Value Postpaid Resolution) At **Konecta**, we seek individuals with a service-oriented attitude, strong communication skills, and a desire to grow professionally. Work Modality * In-person * Schedule: Full-time * Shift: Morning What will you do? You will provide inbound telephone support to Entel Peru customers to: * Resolve inquiries and complaints regarding postpaid lines. * Provide information about plans, contracts, and billing. * Manage plan changes and device replacements. * Advise on payment methods and top-ups. * Manage service restoration. * Conduct cross-selling (Cross Selling) based on customer needs. Training * In-person modality. * Duration: **19 days**. * Schedule: **Monday to Saturday, from 9:00 a.m. to 4:00 p.m.** * All stages include evaluations. Welcome Bonus You will receive **S/ 40 for each day attended during training**, Work Schedule * In-person management. * Working hours: **8:00 a.m. to 6:00 p.m.** * Effective workday: **7 hours plus 15 minutes \+ 45 minutes for break.** * Rotating rest day: **Saturday or Sunday.** What are we looking for? * Excellent communication skills. * Customer orientation. * Commercial mindset. * Availability to work in-person. * Willingness to learn and grow professionally. Are you interested? Apply now and join our team! You may also contact us at **932 152 363** for further information. Salary: S/.1,130\.00 \- S/.1,330\.00 per month Workplace: In-person employment