Description
Job Summary:
We are seeking a customer-focused professional to support the commercial and marketing teams in managing, tracking, and analyzing leads, digital campaigns, and retail points of sale.
Key Highlights:
1. Key support in commercial and marketing areas.
2. End-to-end management of leads and digital campaigns.
3. Collaboration in data analysis and performance reporting.
We are looking for a superstar like you—someone who is customer-centric and wants to have the best day, every day...
**Role Purpose**
To support the commercial and marketing teams in managing, tracking, and analyzing leads, digital campaigns, and retail points of sale.
**Responsibilities:**
* Monitor proper operation of the local app, verifying interaction logging by commercial advisors and retail points of sale.
* Support manual lead entry, including database cleansing, distribution by store, and coordination with IT for management within the Retail App.
* Generate contactability reports for leads, as well as monitor and reassign non-contacted leads to other points of sale.
* Assist in preparing GSRT quotations for Points of Sale and Retail Partners.
* Prepare reports for regional presentations on digital campaign results, including lead flow, quotations, closures, and other KPIs.
* Cross-reference lead and CRA data for campaign closure analysis.
* Create Typeforms for digital campaign guidelines and manage lead routing from Witty/Emailing to points of sale.
* Collaborate on administrative support activities, such as coordinating uniform shipments, gifts, marketing materials, transportation to events, among others.
**Requirements:**
* Recent graduate or bachelor’s degree in International Business, Industrial Engineering, Business Administration, or related fields.
* Intermediate Excel proficiency.
* Intermediate English (preferred).