STUDENT SUPPORT ASSISTANT

Description

Job Summary: We are seeking an organized, proactive, and service-oriented Student Support Assistant to manage post-sales support and student requests. Key Highlights: 1. Post-sales student support and request management. 2. Performing administrative and customer service responsibilities. 3. Ability to resolve incidents with organization and accountability. We Are Hiring a Student Support Assistant! At the School of Refrigeration of Peru, we are looking for an organized, proactive, and service-oriented individual to join our team. **Responsibilities:** · Post\-sales student support: assistance, grades, certificates, faculty communication, and other administrative tasks. · Handling student requests, complaints, and claims. · Collection management. · Performing other duties assigned within the scope of this role. **Requirements:** · Experience in customer service or student support (preferred) · Proficiency in Office/Drive tools · Personal laptop and stable internet connection for remote monitoring. · Organization, punctuality, and accountability. · Ability to resolve incidents. **Work Schedule** **Option 1** · Tuesday–Friday: 9 AM–4 PM / Saturday–Sunday: 9 AM–6 PM · One day off per week (day may vary) **Option 2** · Monday–Friday: 9 AM–6 PM . Saturdays: 9 AM–2 PM or 1 PM–6 PM (rotating morning or afternoon shift) Sundays: 9 AM–6 PM (two Sundays per month) · One day off per week. **Address:** Av. Argentina 460 LE 0 3 \- Cercado de Lima. **Benefits** · Salary: PEN 1500 (3-month probationary period) · 15 days of vacation · Bonus and CTS (Compensación por Tiempo de Servicios) (small company) · Holidays as per official calendar. Salary: S/.1,400\.00 \- S/.1,500\.00 per month Workplace: On-site employment