Call Center Sales Supervisor

Description

Job Summary: We are seeking a Call Center Sales Supervisor to optimize call pacing, motivate the team, and achieve targets, with experience in the telecom industry. Key Responsibilities: 1. Optimize call pacing and motivate the team to achieve targets. 2. Supervise activities, propose improvements, and monitor KPIs. 3. Implement strategies to increase coverage and sales. We are looking for a Call Center Sales Supervisor for intangible products, with telecom experience (e.g., Claro, Movistar, Entel) and a minimum of 6 months’ experience in this role. Responsibilities: Optimize call pacing, provide guidance and motivation to the sales team to achieve established targets. * Supervise activities conducted on the platform. * Identify, propose, and implement continuous improvements. * Monitor management KPIs and prepare reports. * Train and motivate the sales team. * Implement strategies to increase coverage and sales. * Coordinate with various departments to ensure proper execution of commercial operations. Salary: Up to S/.1,800\.00 per month Work Location: On-site employment