ADMINISTRATIVE TECHNICIAN

Description

Position Summary: Ensure patient care, administrative management, and support to senior leadership, promoting human warmth and excellence. Key Highlights: 1. Efficient management of patient admission and daily service revenue collection. 2. Active promotion of treatments and commercial counseling to patients. 3. Direct support to Administration and General Management. JOB DESCRIPTION: ADMINISTRATIVE ASSISTANT / RECEPTIONIST I. POSITION IDENTIFICATION * Position Title: Receptionist / Administrative Assistant * Department / Unit: Support Unit / Administration * Reports To: Administrator / General Management II. POSITION MISSION Ensure first-contact patient care through efficient management of admission, daily service revenue collection, administrative and scheduling support to Administration and General Management, aligned with the institution’s values of human warmth and excellence. III. SPECIFIC FUNCTIONS * Admission and Triage Management: Receive and guide patients visiting the physical medicine and rehabilitation service. * Document Control: Open and update data in administrative files (medical histories or admission records). * Active Promotion and Offering: Actively promote and offer treatment packages, physiotherapy campaigns, and available center services to new and returning patients. * Commercial Counseling: Clearly and thoroughly inform patients about the clinical, economic, and continuity-of-treatment benefits offered by institutional packages. * Sales Closure and Customer Retention: Guide the sales process to final closure, handle patient objections, and ensure payment or authorized financing for therapy sessions. * Customer Follow-up: Conduct post-consultation follow-up with interested patients to confirm enrollment in therapy programs recommended by medical staff. * Human Resources: Assist in monitoring staff entry and exit, and report incidents to Administration. * Appointment Logistics: Schedule and confirm medical and therapy appointments according to established time availability. * Operational Financial Management: Prepare daily income and expense reports for Administration. * Trusted Support: Directly assist Administration and General Management with telephone calls, scheduling, and incoming/outgoing correspondence. Employment Type: Full-time Salary: S/.900.00 - S/.1,200.00 per month Work Location: On-site employment