Sales Agent

Description

Job Summary: We are seeking a technician to manage vehicle rentals, provide customer service, and coordinate operations, ensuring customer satisfaction. Key Highlights: 1. Ongoing training 2. Positive work environment 3. Discounts on company services **Requirements**: * Technical degree in Marketing, Tourism, or Administration. * Minimum 6 months of experience in similar positions. * Intermediate/advanced knowledge of Microsoft Office (Word, Excel, and PowerPoint). * Intermediate/advanced English proficiency. * Knowledge of commercial management, negotiation skills, conflict resolution, among others. * Familiarity with reservation and billing systems. * Availability to work onsite at the Lima Airport branch. * Valid A1 driver's license. **Main Responsibilities**: * Plan your shift by reviewing reservations and requesting required vehicles, proactively offering upgrade sales options. (Physical printout of daily schedule) * Serve customers by opening contracts following the sales procedure, offering upgrades, coverage options, and add-ons according to customer needs. * Document vehicle delivery with the corresponding contract and photographs taken at the time of delivery. Ensure photos are uploaded to the photo repository. * Ensure no vehicle remains without active warranty; manage warranty renewals, and guarantee letters must bear the Commercial Management approval (VB) and follow the authorized delivery format. * Rent out vehicles assigned by the Operations Manager, prioritizing vehicles idle for 7 days without rental (7 days not on rent). * Collect expenses incurred by the customer but not recorded in the contract (e.g., damages, fuel, cleaning, etc.). * Verify, upon vehicle return, whether the customer has traffic tickets via SAT, CALLAO, and SUTRAN, and collect applicable fees accordingly. * Collect traffic tickets associated with closed contracts and report tickets identified in previous contracts (detected during contract closure); inspect vehicles idle for 7 days without rental for any traffic tickets. * Proactively communicate with customers to finalize rental details prior to their arrival. * Assist in damage reporting by contacting the insurance provider, ensuring the customer receives support from our insurer and completing all necessary documentation for claims processing. * Perform daily petty cash reconciliation. **Competencies**: * Teamwork * Empathy * Problem-solving * Effective communication * Negotiation **Working Conditions**: * Working hours: Monday to Saturday (full-time). * Ongoing training. * Statutory benefits. * Contract subject to renewal. * Positive work environment. * Discounts on company services. Position Type: Contract-based Salary: S/.1,600.00 per month Work Location: Onsite employment