Customer Service and Technical Support

Description

Job Summary: We are seeking a customer service professional to provide telephone support, resolve inquiries, and ensure high-quality service delivery with a strong service orientation. Key Highlights: 1. Customer-centric role focused on service and support 2. Opportunity to resolve inquiries and incidents 3. Emphasis on service quality and customer orientation **Responsibilities** * Provide telephone-based customer service and support. * Resolve inquiries and incidents related to services. * Escalate complex cases to the appropriate departments. * Ensure high-quality service delivery and customer orientation. **Requirements** * Minimum 3 months of experience in Customer Service or Call Center. * Basic computer skills. * Strong communication skills and service orientation. * Availability to work onsite at Centro Cívico. **Working Hours** * Monday to Saturday, from 8:00 a.m. to 6:00 p.m. * Fixed day off: Sunday. **Benefits** * Fixed salary: S/ 1,200\. * Performance bonus of up to S/ 200\. * Welcome bonus of S/ 100 for the first and second month. * Paid training programs. * Full payroll enrollment from day one. * Referral bonus. * Corporate agreements and discounts. * Promotional activations and rewards. * Career development path. * Birthday gift. Apply now and join our team! Workplace: Onsite employment