Migration Advisor - Remote

Description

Job Summary: We are seeking a Migration Advisor for Partner Service, whose key responsibility will be ensuring an optimal customer experience by analyzing their needs and fostering loyalty. Key Highlights: 1. Key role in improving services and customer retention 2. Customer loyalty through benefits and offers 3. Promotion of migration from prepaid to postpaid plans We are looking for a Migration Advisor to join **Partner Service**. Your role will be essential in delivering an optimal experience to our customers. **Responsibilities:** * Analyze customer needs to improve our services. * Foster loyalty to retain them. * Offer benefits and promotions enabling them to MIGRATE from a prepaid plan to a postpaid plan. **Schedules:** Monday to Sunday (rotating days off) ***Full time:*** * 09:00 AM to 06:00 PM * 11:00 AM to 08:00 PM * 12:00 AM to 09:00 PM * 1:00 PM to 10:00 PM ***Semi full:*** * 10:00 AM to 4:00 PM * 11:00 AM to 5:00 PM * 12:00 PM to 6:00 PM * 1:00 PM to 7:00 PM * 2:00 PM to 8:00 PM * 3:00 PM to 9:00 PM * 4:00 PM to 10:00 PM **Benefits:** * Fixed salary * Unlimited commissions * Retention bonus Join Partner Service and contribute to a company that values teamwork and excellence in customer service! Salary: S/.1,130.00 - S/.1,800.00 per month Application Question(s): * How many years of call center experience do you have? Work Location: Remote employment