Customer Service Advisor

Description

Job Summary: We are seeking a Customer Service Advisor for the care and support of elderly adults, responsible for communicating with patients and their families, as well as for follow-up and supervision of duties. Key Highlights: 1. Key role in patient care and follow-up 2. Personnel management and supervision of duties 3. Constant communication with patients and their families We are **Geriatrics Perú**, a fully legal company operating for over 30 years, located at Av. Higuereta 571, Surco District. We specialize in caring for and supporting elderly adults with intermediate or advanced dependency, as well as fragile or terminally ill patients. Currently, we are looking for a Customer Service Advisor. **Requirements:** * Students of Administration, Communication Sciences, Psychology, or related fields (preferred). * Proficiency in Microsoft Office at user level. * Minimum 6 months of customer service experience (desirable). * Experience related to the healthcare sector (desirable). * Availability to work Monday through Friday (8 a.m. to 6 p.m.) and Saturday mornings. * Work location: Surco. **Responsibilities:** * Answer telephone calls from patients and schedule appointments. * Conduct patient follow-up and monitoring. * Maintain order and cleanliness of equipment and workplace, reporting any anomalies. * Maintain effective communication with families of assigned patients. * Manage assigned personnel and supervise duties. * Perform other duties assigned by the immediate supervisor. **Benefits:** * Enrollment in MYPE payroll from the first day of employment. * Pleasant working environment. * CTS deposits. * Vacation days. * ESSALUD coverage. * Mid-year and year-end bonuses. * AFP/ONP pension contributions. * Monthly salary: 1400 soles. Employment type: Full-time Salary: S/.1,400\.00 per month Application question(s): * In which district do you reside? * How old are you? Work location: On-site employment