Academic Assistant

Description

Job Summary: We are seeking Academic Assistants to support course management and tracking, facilitating communication and educational processes for a seamless experience. Key Highlights: 1. Logistical and administrative support for students and faculty 2. Ensuring smooth course operation 3. A key component for a seamless educational experience **JOB DESCRIPTION** We seek responsible, organized, and service-oriented Academic Assistants to support the management and tracking of our institution's active courses. This role focuses on providing logistical and administrative support to both students and faculty, facilitating communication and processes related to course delivery—whether in-person, live-streamed, or asynchronous. The Academic Assistant plays a critical role in ensuring smooth course operations and delivering a seamless educational experience for all stakeholders. PROFILE \-Students in their final academic cycles or recent graduates in Communication Sciences, Business Administration, Psychology, Education, or related fields. \-Experience in administrative roles, customer service, or academic support. \-Strong writing and spelling skills. \-Proficiency in Microsoft Office (Word, Excel, PowerPoint). \-Familiarity with virtual platforms (WhatsApp, Telegram, Google Meet, Zoom, Notion, Canva) and Google tools (Docs, Sheets, etc.). \-Ability to work collaboratively, maintain consistent communication, and demonstrate empathy. Capacity to organize tasks, manage schedules, and meet established deadlines. \-Strong written and verbal communication skills, with the ability to interact clearly and effectively with students and faculty. \-Ability to anticipate needs and resolve issues efficiently. RESPONSIBILITIES \-Respond to student inquiries regarding active courses; send mass messages via WhatsApp and announcements through the Telegram channel. \-Conduct statistical analysis of grades and prepare student performance reports for assigned course tutors. Administer surveys via support channels. \-Report compliance with conditions for active scholarship recipients. \-Manage, monitor, and support in-person or live-streamed classes for assigned active courses. \-Send content or guidelines to faculty, tutors, or coordinators for developing materials for active courses; schedule Zoom meetings/seminars for tutoring sessions, group meetings, virtual classrooms, live-streamed classes, etc. \-Coordinate activity scheduling with faculty, tutors, or academic staff for active courses. Provide orientation to academic staff on activity dynamics. \-Report incidents (e.g., classes, absences, tardiness, instructor-related issues, complaints, suggestions, requests, etc.). \-Review content published on the virtual campus for active courses; develop and update supporting materials for active courses—including study guides and digital resources. **WE OFFER:** A positive work environment. Formal employment with full statutory benefits under the general labor regime. Working hours: Monday to Saturday, 11:00 AM to 8:00 PM, including a one-hour lunch break. Career path (professional growth opportunities) and training programs. Opportunity to join a multidisciplinary team. Opportunity to be part of a solid, continuously growing organization. Position type: Full-time Salary: Starting at S/.1,300\.00 per month Work location: On-site employment