Contact Center Advisor

Description

Job Summary: We are seeking a lead manager for contact, follow-up, and profiling of prospects, with experience in telephone sales and customer management. Key Highlights: 1. Manage and profile leads, identifying commercial opportunities. 2. Route leads to the sales team and provide initial guidance. 3. Excellent work environment and growth opportunities. **REQUIREMENTS:** * Experience in telephone sales (preferably in the real estate sector). * Experience in customer service and management via messaging channels and CRM (WhatsApp, HubSpot, Chattigo, or similar). * Proficiency in digital tools and prospect tracking. * Availability to work rotating shifts between 10:00 a.m. and 8:00 p.m. **RESPONSIBILITIES:** * Manage, contact, and follow up on assigned leads. * Profile prospects and identify commercial opportunities. * Record and update information in the CRM. * Route leads to the sales team and provide initial guidance. * Achieve lead management targets and service standards. * Participate in continuous improvement initiatives and training programs. **WORKING CONDITIONS:** * Ongoing training. * Excellent work environment and growth opportunities. * Salary: S/ 1,200 \+ bonuses Monthly salary: Starting from S/.1,200\.00 Application Question(s): * How old are you? * Do you have experience in similar roles? (telephone sales) * Are you available to work rotating shifts? (10 a.m. \- 8 p.m. range) Workplace: On-site employment