Description
Job Summary:
We are seeking a Receptionist and Customer Service Representative for an aesthetic medicine center—proactive and passionate about delivering an exceptional experience to patients, managing appointments, sales, and promoting treatments.
Key Highlights:
1. Opportunity for professional growth and continuous training
2. Excellent work environment
3. Exclusive discounts on treatments and products
At **Nuna Makeover**, a specialized center in aesthetic and non-invasive medicine, we are looking for a **Receptionist and Customer Service Representative**: a proactive, organized individual passionate about delivering an exceptional experience to our patients.
**Main Responsibilities:**
* Respond to and advise patients via WhatsApp, phone calls, and social media.
* Provide clear information about treatments, promotions, and services.
* Manage medical and specialist appointment schedules, coordinating appointments efficiently.
* Register, update, and organize clinical records.
* Confirm appointments and follow up with patients.
* Promote free evaluations, campaigns, and treatments according to commercial protocols.
* Follow up on pending payments and monitor accounts receivable.
* Drive sales of treatments, packages, and aesthetic products.
* Ensure warm, personalized, and high-quality service in every interaction.
**Requirements:**
* Currently enrolled in, completed, or having discontinued technical or university studies in Administration, Marketing, Customer Service, or related fields.
* Minimum 6 months of experience in customer service, sales, or appointment scheduling (preferably in aesthetic clinics, medical centers, or beauty establishments).
* Excellent communication skills, customer orientation, and commercial abilities.
* Proficiency in digital tools and WhatsApp Business.
**Working Hours:**
**Monday to Friday:** 11:00 a.m. – 8:00 p.m. \- **Saturdays:** 9:00 a.m. – 6:00 p.m. with a **1-hour** break.
**What We Offer:**
* **Fixed salary:** S/ 1,500\. \- S/ 1,800\.
* **Performance bonus (for appointment scheduling and sales)**.
* Exclusive discounts on treatments and products.
* Excellent work environment.
* Continuous training and opportunities for professional growth.
Interested candidates should send their CV via WhatsApp: **948 787 256**
**If you are passionate about sales, customer service, and the world of aesthetics, this opportunity is for you. Apply now and join the Nuna Makeover family!**
Salary: S/.1,500\.00 \- S/.1,800\.00 per month
Workplace: On-site employment