Quality Monitor / Call Center

Description

Job Summary: We are seeking a QUALITY MONITOR for a collections Call Center to ensure service quality. Key Highlights: 1. Minimum experience in Call Center or similar positions 2. Basic/intermediate knowledge of Office software 3. Availability to work onsite **QUALITY MONITOR / CALL CENTER** We are currently looking for a QUALITY MONITOR for a collections Call Center. * Schedule: Monday to Saturday, 8:00 AM to 5:00 PM * Location: Surquillo **Requirements:** * Minimum experience in Call Center or similar positions. * Basic/intermediate knowledge of Office software. * Availability to work onsite. **Benefits:** * SALARY OF 1200 \+ PRODUCTIVITY BONUS * Overtime pay. * MYPE regime payroll. * Benefits including bonus, CTS (Compensatory Time Off), and vacation (50%). * Essalud. * Career development path. * Payroll enrollment from day one. * Timely payments. Salary: Starting at S/.1,200\.00 per month Application Question(s): * How many years of experience do you have in the Quality area? * Do you have prior experience in Quality focused on collections? * Do you agree with the offered salary, employment modality, and schedule? Workplace: Onsite employment