Receptionist - Customer Service

Description

Job Summary: We are seeking a Receptionist with a service-oriented mindset, excellent interpersonal skills, and strong organizational abilities to provide customer service and administrative support at a neuropsychological center. Key Highlights: 1. Opportunity for professional growth and development. 2. Positive work environment and initial training. 3. Customer-oriented service and client satisfaction. RECEPTIONIST / CUSTOMER SERVICE **Neurobreed Neuropsychological Center** We are looking for a Receptionist with a service-oriented mindset, excellent interpersonal skills, and strong organizational abilities to join our team. Responsibilities * Greeting and guiding patients and their families. * Managing and coordinating professionals' schedules. * Scheduling, confirming, and rescheduling appointments. * Answering telephone calls, WhatsApp messages, and in-person inquiries. * Using Google Calendar and other digital tools. * Patient follow-up and administrative coordination. * Assisting with administrative tasks and organizing documentation. * Ensuring warm, efficient, and professional service. Requirements * Minimum 1 year of experience in customer service, reception, or similar roles. * Proficiency in Microsoft Office (Word, Excel, Outlook). * Experience using Google Calendar. * Excellent verbal and written communication skills. * Ability to multitask effectively. * Punctuality, responsibility, and organizational skills. Competencies * Strong customer orientation and commitment to client satisfaction. * Emotional intelligence and appropriate handling of challenging situations. * Friendly, respectful, and professional demeanor. * Ability to work under pressure. * Problem-solving skills. * Proactivity and initiative. * Teamwork. * Receptiveness to feedback and maintaining a professional attitude. Working Conditions * Schedule: Monday to Friday, 1:00 p.m. to 8:00 p.m.; Saturdays, 8:00 a.m. to 2:30 p.m. * Compensation: S/ 1,200 per month. * Formal employment registration. * Initial training. * Positive work environment. * Opportunity for professional growth and development. We seek a candidate committed to excellence in service, who enjoys working with people and contributes to delivering a positive experience for our patients and their families. **Apply by submitting your updated CV.** **9\.3\.4\.3\.1\.3\.2\.9\.4** Salary: Up to S/.1,200\.00 per month Workplace: On-site employment