Job Summary: We are seeking an Academic and Operations Tutor to manage programs, ensure technological continuity, and serve as a bridge between teachers, students, and parents—with a focus on family satisfaction. Key Highlights: 1. Strategic role bridging teachers, students, and parents 2. Comprehensive management of academic operations and live support 3. Opportunity for professional growth and development At Profe al Toque, we are a high-performance pre-university preparation and academic reinforcement academy. We seek an Academic and Operations Tutor and Family Support Specialist to lead the operational management of our programs, ensure technological continuity of live sessions, and serve as a strategic bridge between teachers, students, and parents. Preferred Majors Students in their final academic cycles (7th cycle onward) or graduates in: Education, Pedagogy, or Educational Sciences (preferably with a specialization in Language and Literature). Psychology (Educational or Organizational). Communication, Linguistics, Literature, or related fields. Job Responsibilities 1\. Academic Operations and Scheduling Google Calendar Management: Create, update, and manage schedules and access links for live virtual classes. Schedule Design: Develop customized class schedules based on syllabi for our individual and private programs. Material Verification: Pre-verify that teachers have lesson guides, presentations, and exercises ready before each session. Academic Activity Review: Validate and correct assignments assigned by teachers. 2\. Live Monitoring and Support Monitoring and Assistance: Track punctuality and attendance of students and teachers during afternoon sessions. Basic Technical Support: Resolve minor technical issues (platform, audio, access, connectivity) for both teachers and students during classes. Crisis Management: Respond promptly, calmly, and effectively to live emergencies (e.g., unexpected teacher absences, network failures, unforeseen issues involving parents or students). 3\. Strategic Follow-up and Feedback Communication Management: Moderate communication channels (e.g., WhatsApp groups) and maintain discipline and momentum within the virtual community. Feedback Focused on Retention and Needs Identification: Prepare and deliver qualitative and quantitative academic progress reports to parents synchronously (e.g., Zoom meetings) or asynchronously (e.g., via WhatsApp). This feedback must deliver exceptionally high perceived value and serve as strategic input for program renewals or cross-selling of services (e.g., private tutoring, vocational guidance, etc.). Student Retention: Ensure high parent satisfaction to maintain student continuity. Assessment Supervision: Support and supervise the administration of admission mock exams and evaluations. Work Schedule Monday–Friday: 4:00 p.m. to 9:30 p.m. Saturday: 8:45 a.m. to 6:45 p.m. (including a 1-hour lunch break). Work Modality: 100% remote. Requirements Fluent proficiency in Google Workspace (Google Calendar, Drive, Docs, Sheets) and videoconferencing platforms (Zoom / Google Meet). Excellent writing, diction, and assertive communication skills for interacting with parents. Ability to quickly resolve problems and handle real-time contingencies. Impeccable organizational skills and capacity to manage multiple tasks simultaneously. We Offer Compensation: PEN 850 + retention bonuses + commissions 100% remote work. Ongoing training in management and persuasive communication. Opportunity for professional growth and career progression within an expanding edtech/academy. An excellent, results-oriented work environment. How to Apply? Send your updated CV to postula@profealtoque.com.pe with the subject line "Application: Academic Tutor – Profe al Toque". Salary: PEN 850.00 per month Work Location: Remote position
María García
Indeed · HR
María García
Indeed · HR
