Job Summary: We are seeking an organized and analytical Technical Documentation Manager to administer technical documentation for IT assets, contributing to control and quality. Key Responsibilities: 1. Management and maintenance of technical documentation for computing equipment. 2. Support in document administration for Help Desk services. 3. Coordination for traceability of technological assets. Join Our Team! We are looking for a **Technical Documentation Manager** with experience in technical support, Help Desk, and document management of computing equipment. We seek an organized, analytical, and quality-oriented professional who contributes to proper control and administration of technical documentation for IT assets. What Will Be Your Responsibilities? * Manage and keep up-to-date technical documentation related to computing equipment and IT assets. * Record and control information regarding maintenance, assignment, repair, and disposal of equipment. * Provide support in document administration for Help Desk (Help Desk) services. * Prepare reports, dashboards, and indicators related to document management. * Verify the integrity and consistency of information recorded in management tools. * Coordinate with technical support teams to maintain traceability of technological assets. * Comply with established procedures and standards for document management. RequirementsAcademic Qualifications **Certified Technician or Graduate** in one of the following specialties: * Computing and Informatics. * Electronics. * Computing and Systems. * Computing. * Informatics. * Computer Networks and Data Communications. **OR** **Bachelor’s Degree** in: * Industrial Engineering. * Industrial and Systems Engineering. * Computing and Systems Engineering. * Systems and Computing Engineering. * Informatics Engineering. * Electrical Engineering. * Electronics Engineering. * Systems Engineering. * Systems and Informatics Engineering. **Certification:** A simple copy of the certificate, diploma, graduation certificate, or technical professional title verifying completion of technical studies—or a simple copy of the Bachelor’s degree—must be submitted, as applicable. Experience Minimum of **three (03\) years** of experience in one or more of the following areas: * Help Desk. * Microcomputer technical support. * Document management of computing equipment. * Administration and control of technical documentation for IT assets. Competencies * Organization and document management. * Attention to detail. * Analytical ability. * Effective communication. * Teamwork. * Proficiency in office productivity tools. * Results orientation and continuous improvement. What Do We Offer? * Compensation commensurate with experience. * Job stability. * Excellent work environment. * Professional training and development. * Participation in high-impact technology projects. **If you have experience in technical support and document management of computing equipment, and wish to join a team committed to excellence in IT service management, apply with us!** Salary: S/.1,020\.00 \- S/.1,400\.00 per month Application Questions: * What is your availability to start working with us? * What experience or knowledge do you have of TMO and any CRM? Please detail. * We are offering TELEWORK, S/1400, MYPE company (50% benefits); are you agree? Work Location: Hybrid in Lima, Lima
María García
Indeed · HR
María García
Indeed · HR
