AFTER-SALES SUPPORT

Description

Job Summary: We are seeking an After-Sales Support professional with experience in after-sales service and customer service to provide follow-up, manage documents, and coordinate incidents within the team. Key Highlights: 1. Customer attention and follow-up in after-sales service 2. Coordination with Legal and Finance departments 3. Administrative support and document management We are currently looking for an **After-Sales Support** professional to join our team. We seek a candidate with experience in **after-sales service and customer service**, excellent interpersonal skills, strong follow-up capability, and organizational ability. **Responsibilities** * Provide customer attention and follow-up during the after-sales phase. * Prepare, manage, and deliver certificates and documents required by the department. * Administer and keep updated the project income tracking system. * Monitor accounts receivable and manage corresponding collections. * Coordinate with Legal and Finance departments regarding incident resolution, observations, contracts, and collections. * Organize, classify, and digitize physical and digital documentation. * Provide administrative support for Post-Sales department activities. * Prepare reports and indicators requested by management. * Issue payment receipts via the Keyfacil system. **Requirements** * Technical education in Administration, Accounting, Secretarial Studies, Management, or related fields. * Minimum 1 year of experience in **after-sales service, customer service, or administrative support**. * Preferred: **Experience in the real estate sector**. * Excellent interpersonal skills and customer orientation. * Ability to follow up, organize, and resolve incidents. * Intermediate-level proficiency in Microsoft Office. * Availability to work on-site in Miraflores. **What We Offer** * **Salary:** S/ 1,500 to S/ 1,700 per month, depending on experience. * **Formal employment under MYPE payroll.** * **Working Hours:** Monday to Friday, 9:00 a.m. to 6:30 p.m., and Saturdays, 9:00 a.m. to 1:00 p.m. * **Work Modality:** On-site. * **Work Location:** Óvalo Higuereta, Miraflores. Salary: S/.1,500\.00 \- S/.1,700\.00 per month Work Location: On-site employment