Description
Job Summary:
Provide administrative support and efficient customer service, ensuring clear communication and contributing to customer satisfaction.
Key Highlights:
1. Customer attention and response via WhatsApp, phone calls, and social media.
2. Opportunity for learning and growth
3. Positive work environment
Position: Administrative Assistant / Customer Service
Department: Operations
Work Mode: On-site (SJM, VMT, and VES areas)
Schedule: Monday to Saturday, 8:00 AM to 5:30 PM
Compensation: Starting at S/.1,130.00 plus S/.370.00 transportation allowance
Plus variable compensation
Job Objective:
Provide administrative support and efficient customer service, ensuring clear communication, process organization, and daily operational support to contribute to smooth business operations and customer satisfaction.
Main Responsibilities:
* Customer attention and response via WhatsApp, phone calls, and social media.
* Registration and tracking of inquiries, quotations, and requests.
* Internal coordination with relevant departments.
* Assistance in preparing and sending documents (contracts, proposals, reports).
* Organization and updating of physical and digital files.
* Post-sales follow-up to ensure customer satisfaction.
* Other duties related to the position as assigned by the immediate supervisor.
Requirements:
* Completed secondary education or technical studies (preferred).
* Strong verbal and written communication skills.
* Organized, responsible, and proactive.
* Basic proficiency in digital tools (WhatsApp, Excel, email).
* Ability to work under pressure and collaboratively.
Competencies:
* Strong service-oriented attitude
* Organization and punctuality
* Empathy and courteous demeanor
* Commitment and integrity
Benefits Offered:
* Positive work environment
* Opportunity for learning and growth
* Market-competitive compensation
Send your CV to ventas@finacriss.com
Or call 9 3 1 0 8 0 9 6 8
Employment Type: Full-time, Permanent
Salary: S/.1,130.00 - S/.2,000.00 per month
Work Location: On-site employment