Description
Job Summary:
We are seeking a motivated and technology- and video game–enthusiast teleoperator to drive sales and deliver an exceptional customer experience.
Key Highlights:
1. Fundamental role in driving sales and enhancing customer experience
2. Training upon joining the company
3. Corporate discounts on products
We are looking for a motivated and technology- and video game–enthusiast teleoperator (F/M) to join our **Game Center** team. This role is essential for driving our sales and delivering an exceptional experience to our customers. The ideal candidate will be proactive and possess strong communication skills.
**Requirements:**
* Currently pursuing, incomplete, or completed technical or university studies in Administration, Management, or related fields—or other programs with similar content.
* Basic/intermediate proficiency in Microsoft Office.
* Minimum six (06\) months of experience as a teleoperator, telephone customer service representative, telephone advisor, telephone service executive, or call center agent handling complaints and claims.
* Strong writing and spelling skills.
**Responsibilities:**
* Attend to and advise customers on technological products and video games.
* Resolve inquiries, complaints, and support requests.
* Follow up with customers and manage sales and after-sales processes.
* Provide accurate product and pricing information.
* Ensure timely deliveries and warranty compliance.
* Prepare departmental reports and summaries.
**Work Schedule:**
Monday to Saturday: 9:00 AM to 1:00 PM
**Benefits Provided:**
Training upon joining the company.
Desktop computer and smartphone \*for work purposes only\*.
Corporate product discounts.
Bi-weekly and monthly payments.
Application Questions:
* Current district of residence
* Current phone number (WhatsApp and calls)
* Availability to work in Santiago de Surco \- Sagitario District
* Approximate years of experience
Work Location: On-site employment