Customer Service and Reservation Executive

Description

Job Summary: We are seeking a creative, organized, and highly personable Customer Service and Reservation Executive to handle inquiries, reservations, and provide information at our café. Key Highlights: 1. Professional growth opportunity 2. Excellent working environment 3. Service orientation and organizational skills Job Description: Join our team! We are looking for a creative, organized, and customer-focused individual to serve as a **Customer Service and Reservation Executive** at our café. **Responsibilities** * Respond to inquiries via WhatsApp, Instagram, TikTok, and our website. * Manage and confirm reservations for our locations. * Provide information about products, promotions, and events. * Resolve customer inquiries and issues. * Coordinate with location teams to ensure efficient service. **Requirements** * Experience in customer service or digital customer support. * Excellent writing and spelling skills. * Proficiency in WhatsApp Business and social media platforms. * Availability for 100% in-person work. * Service orientation and organizational skills. * Availability to continuously monitor messages, inquiries, and reservations using the corporate mobile phone. **We Offer** * Remype payroll registration * Excellent working environment. * Professional growth opportunity. **Working Hours** * Monday to Friday: 8:00 a.m. to 6:00 p.m. * Saturdays: 8:00 a.m. to 1:00 p.m. * 100% in-person work Salary: S/.2,000\.00 \- S/.2,500\.00 per month Application Questions: * Briefly describe your experience: * Have you managed reservations, appointments, or customer service through digital channels? Briefly explain your experience. * Are you available to handle inquiries and reservations that may arrive outside your regular working hours? Yes/No * Please provide your current contact number: * The salary is 2500 soles; do you agree? Work Location: In-person employment