Junior Sales Executive

Description

Job Summary: We are seeking a talented and motivated Junior Sales and Reservations Executive to build a commercial career in hospitality and accommodation, driving direct sales and managing OTAs. Key Highlights: 1. Commercial development in hospitality and accommodation 2. Focus on boosting and closing direct sales 3. Coordination of experiences and teamwork At Geko, we seek a talented and motivated Junior Sales and Reservations Executive eager to grow commercially within the hospitality and accommodation sector. If you are passionate about customer service, connect easily with people, and are driven to close sales, this opportunity is for you. Although you will manage traditional channels and OTAs (Airbnb, Booking, VRBO), your primary focus will be boosting and closing direct sales opportunities arriving via WhatsApp, our website, and social media. What will be your main responsibilities? * **Drive direct sales:** Respond to, continuously follow up on, and close inquiries and sales opportunities received via WhatsApp, website, and social media. * **OTA Management:** Handle and administer communications and reservations received through platforms such as Airbnb, Booking.com, and VRBO. * **End-to-end support:** Follow up with potential customers from initial contact through reservation confirmation and payment. * **Lead recovery:** Resume pending conversations and re-engage potential customers to maximize conversion. * **Administrative reservation management:** Communicate availability, rates, and services, and handle collections, payments, discounts, and refunds. * **Experience coordination:** Arrange additional guest-requested services (transportation, special requirements) to ensure an impeccable stay. * **Teamwork:** Coordinate seamlessly with Revenue, Customer Experience, and Operations teams to ensure flawless execution. * **Maintain updated information:** Record and update the status of each opportunity and reservation under your management. What profile are we looking for? * **Junior profile with commercial ambition:** Genuine interest in developing a sales career in the hotel, tourism, or vacation rental industry. * **Follow-up and closing ability:** Results-oriented, proactive, and persistent in converting inquiries into confirmed reservations. * **Effective communication:** Excellent writing and verbal fluency. * **Intermediate/advanced English:** Capable of holding fluent conversations and addressing foreign guests’ requests. * **Organization and multitasking:** Ability to manage multiple conversations and requests simultaneously without losing detail. * **Digital affinity:** Aptitude to learn and operate technological tools, PMS, and messaging platforms. * **Problem-solving and teamwork:** Strong interpersonal skills to coordinate rapid solutions across departments. * **Schedule flexibility:** Availability to work rotating shifts. Salary: S/.1,200.00 - S/.1,400.00 per month Workplace: Hybrid in Miraflores, Lima