IT Technical Support Assistant [024040]

Description

Summary: This role involves providing technical support for video streaming, data, optical, and network systems, including installation, maintenance, and troubleshooting of various hardware components. Highlights: 1. Support cutting-edge video streaming and network systems 2. Install and maintain advanced audio/video equipment 3. Troubleshoot hardware and devices to ensure smooth operations **Company Description** ----------------------- Playtech Lima is part of Playtech \- the world's largest online gaming software supplier traded on the London Stock Exchange Main Market Playtech offers cutting\-edge, value added solutions to the industry's leading gaming operators. Since Playtech's inception in 1999, our approach has been centered on continual development. Playtech Lima represents Playtech Live product, and our studios contain hundreds of state\-of\-the\-art cameras, broadcasting in premium HD quality, offering the fastest streaming and highest up\-time in the market. **Job Description** ------------------- **Tech Support – Streaming \& Systems** You’ll help keep our tech studio running smoothly and reliably. From setting up video streaming gear to solving hardware issues, you’ll be the go\-to for keeping things connected and glitch\-free. **Your Responsibilities:** * Provide support for video streaming, data, optical, and network systems * Install and maintain equipment like cameras, audio/video cards, and cabling following company procedures * Set up, manage, and troubleshoot laptops, hardware, and other devices as needed by the team **Qualifications** ------------------ **Requirements** * Technical or university\-level education * Availability to work on\-site * + Willingness to work rotating shifts (morning, afternoon, or night) * ️ Advanced spoken English skills * ️ Previous experience in Technical Support roles **Additional Information** -------------------------- **What We Offer** * **Paid training program** – Begin your journey with structured learning and full compensation from day one * **Ongoing professional development** – Receive continuous training tailored to the industry * **Formal employment contract and payroll from the first day** – Immediate inclusion in our team with all legal benefits * **Meal card and performance\-based bonuses** – Rewards aligned with punctuality, attendance, and key performance indicators