Sales and Commercial Assistant

Description

Position Summary: Sales and Commercial Assistant to serve and advise customers, prepare quotations, track commercial opportunities, and finalize sales of printing services and products. Key Highlights: 1. Multichannel customer service and advisory, lead generation and retention. 2. Preparation of quotations and follow-up to close sales. 3. Support in campaigns, promotions, and coordination of orders with production. Sales and Commercial Assistant \- On-site **Position Objective:** Serve and advise customers, prepare quotations, track commercial opportunities, and finalize sales of Adonai Impresiones’ services and products. This position requires performing tasks involving lifting, transporting, and handling materials when necessary. **Main Responsibilities:** * Respond to customer inquiries via WhatsApp, phone calls, social media, and email. * Provide information on products, pricing, delivery times, and printing finishes. * Prepare and send quotations. * Follow up on quotations until sale closure. * Record orders and coordinate with the production department. * Maintain communication with customers throughout the order process. * Identify new customers and generate commercial opportunities. * Follow up with existing customers to generate new sales. * Coordinate deliveries and dispatch dates as applicable. * Record sales and update commercial information. * Support commercial campaigns and promotions. * Achieve sales targets and commercial objectives. **Requirements:** * Minimum **1 year of experience in sales, customer service, or commercial roles**. * Experience in printing companies, advertising, merchandising, graphic design, or related fields is desirable. * Proficiency in **WhatsApp Business, social media platforms, and Microsoft Office**. * Strong verbal and written communication skills. * Ability to negotiate and close sales. * Customer organization and follow-up capability. * Results-oriented mindset. * Proactivity, responsibility, and positive attitude. * Availability to work in Lima, Miraflores. **Preferred Qualifications:** * Experience selling printing products. * Quotation preparation experience. * Existing customer portfolio. * Experience in B2B sales and corporate client service. * Ability to acquire customers via phone calls, WhatsApp, and social media. Ideal Candidate Profile Commercial mindset, quick response time on WhatsApp, ability to identify customer needs, offer complementary products, and conduct effective follow-up. For example, if a customer asks about **100 business cards**, the candidate should be able to also propose finishing options, flyers, stickers, stamps, photo checks, or other products that could complement the order. Do you have sales and customer service experience and are passionate about the commercial world? We want to meet you! At **Adonai Impresiones**, we are seeking a dynamic, proactive, and results-oriented individual to join our commercial team. **Position:** Sales and Commercial Assistant **What will you do?** Customer service via WhatsApp, phone calls, social media, and in person. Quotation preparation and follow-up. Advisory on our printing products and services. Customer and commercial opportunity follow-up. Sales closure. Order coordination with production. Acquisition of new customers. Retention and follow-up of current customers. Support in commercial campaigns and promotions. **What are we looking for?** Minimum 1 year of experience in sales or customer service. Excellent communication and negotiation skills. Proficiency in WhatsApp Business and Microsoft Office. Organizational and follow-up capabilities. Proactivity and results orientation. Experience in printing companies, advertising, merchandising, or related fields is desirable. **We seek an initiative-driven individual who does not wait solely for incoming orders but demonstrates a commercial mindset to generate opportunities and close sales.** **Work Location:** Lima, Miraflores **Apply by sending your CV and contact details.** **Join Adonai Impresiones and grow together!** Monday to Saturday 8:30 AM to 5:30 PM Microenterprise Benefits Formal payroll from day one Salary: S/.1,500\.00 \- S/.1,700\.00 per month Work Location: On-site employment