Call Center Assistant

Description

Position Summary: We are seeking a dynamic Call Center Assistant to handle, coordinate, and manage transportation requests, record data, and resolve incidents. Key Highlights: 1. Handling and follow-up of transportation and cargo requests. 2. Constant coordination with fleet and customers. 3. Proactive resolution of inquiries and incidents. JOIN OUR TEAM AT CARGO TRANSPORT! **Position: Call Center Assistant** At **Cargo Transport**, a leading company in the logistics sector, we seek dynamic individuals with excellent service attitude and who desire job stability near home. Mandatory Requirement * **Reside exclusively in the ATE district** (areas near Carretera Central, Huaycán, Vitarte, or Santa Clara). What will you do? * Handling and follow-up of transportation and cargo requests. * Constant coordination with our fleet and customers. * Data entry into the internal system. * Proactive inquiry resolution and incident management. What profile are we looking for? * **Experience:** Minimum 3 months in a Call Center (Customer Service or Sales). * **Skills:** Fluent communication, empathy, and problem-solving ability. * **Availability:** Rotating shifts (as required by operations). * **Education:** Completed high school or incomplete/ongoing technical studies. What do we offer? * Formal employment from day one with all statutory benefits. * Excellent work environment and growth opportunities. Salary: S/.1,130.00 - S/.1,330.00 per month Workplace: On-site employment