STUDENT SUPPORT ASSISTANT

Description

Job Summary: This position involves post-sales support for students, handling student requests, complaints, and claims, as well as collection tasks and other assigned administrative responsibilities. Key Highlights: 1. Post-sales student support and administrative assistance. 2. Handling student requests, complaints, and claims. 3. Performing collection-related duties. Responsibilities: * Post\-sales student support: assistance, grades, certificates, faculty coordination, UGEL files, and other administrative tasks. * Handling student requests, complaints, and claims. * Managing collections. * Performing other responsibilities assigned within the scope of this role. Address: Av. Argentina 460 LE03 \- Cercado de Lima. Working Hours: * Monday to Friday: 9:00 AM to 6:00 PM * Saturday: 4.5-hour shift (9:00 AM to 1:30 PM or 1:30 PM to 6:00 PM) * Sunday: 9:00 AM to 6:00 PM (2 Sundays per month) * One day off per week — Thursday or Friday if working on Sunday. Benefits: * Salary: PEN 1,400 during probation period * 15 days of vacation * Bonus and CTS (Compensación por Tiempo de Servicios) — small company Salary: S/.1,400\.00 \- S/.1,500\.00 per month Workplace: On-site employment