Customer Service

Description

Job Summary: Customer Service Advisor and Cross-selling Specialist for Entel Peru, providing solutions to users and closing recommended sales. Key Highlights: 1. Proactive customer service and sales role. 2. Opportunity for professional development and career path. 3. Paid in-person training. **POSITION**: CUSTOMER SERVICE ADVISOR AND CROSS-SELLING SPECIALIST AT ENTEL PERU \- INBOUND CAMPAIGN! **RESPONSIBILITIES:** Provide advisory services and solutions regarding inquiries, issues, or complaints from current or potential Entel (Prepaid and Postpaid) users. At the end of each interaction, approach and close recommended sales. **REQUIREMENTS:** * Completed secondary education * Availability to work in person * Basic computer skills * Proactive attitude and willingness to learn **BENEFITS:** * Full payroll registration with all statutory benefits * Variable pay (S/.250\) \+ Commissions * Mobility bonus: S/.100 * Career path established after three months * Educational agreements and corporate discounts **WORK MODALITIES:** FULL TIME: Fixed salary: S/1130 Workweek: 48 hours Schedule: Monday to Saturday, 9:00 a.m. to 6:00 p.m. Day off: Sunday **PAID IN-PERSON TRAINING:** * Duration: 12 days of theory \+ OJT (Contract starts on the 3rd day of OJT) * Schedule: 9:00 a.m. to 5:00 p.m. (theory) * Payment: S/280 LOCATION: * Av. Nicolas Ayllon 2941 \- Centrica Building, 8th Floor \- Santa Anita (one block from Santa Anita Bridge) Apply now and join a company that empowers your talent and recognizes your effort. We look forward to meeting you! Netcall Peru Group. (Our interviews are 100% in-person). Salary: S/.1,380\.00 \- S/.1,500\.00 per hour Workplace: On-site employment